Client Testimonials
"Working with SML, Inc. has greatly increased our records organization because of the ease of using the new records management system. The one-on-one training has also greatly benefited our personal knowledge of record management and retention schedules. The training we have received has been invaluable in the daily operations of the Office of the City Clerk and working with them has been a pleasure."
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Aimee Servedio, City Clerk
City of Madeira Beach
"SML, Incorporated consistently exhibits a wealth of knowledge, accuracy, integrity and high moral character in their job performance." |
"What an awesome company! Very professional, high integrity and excellent customer service." |
"SML, Inc. provided consultation to the St. Johns County Tax Collector’s office which increased office efficiency in proper retention, retrieval and disposal of eligible records, resulting in more effective customer service." |
"SML, Inc. has been instrumental in the establishment of a records management plan for Escambia County BOCC that has brought our organization into the 21st century." |
"Using SML Inc. our District very quickly and legally destroyed over 50 million pieces of paper and dramatically improved nearly every information management process we employ. Our analysis discloses that for every dollar we've paid for their service, we've avoided over $15.11." |
“SML, Inc. has been extremely valuable to me, my office and the entire City compiling and implementing a comprehensive records management plan, including policies, procedures and training; which in less than a year has already helped us avoid costs, as well as successfully dealing with issues that otherwise would have been overwhelming.” |
“SML, Inc. has been a most respected records consultant to the City Clerk’s Office during my tenure both in Miami and in Coral Gables. During this time, they demonstrate a command of the industry and utilize a strategic approach designed to objectively measure and improve our organization’s ability to apply records and information management." |
"The staff of SML, Inc. are very professional and friendly to work with. They are knowledgeable about all facets of records management. This has been a wonderful experience with all departments cooperating to develop a city wide records program. The training provided to staff was exceptional and well-received! I have recommended their services to other municipalities over the years. The service provided to our organization has been invaluable." |