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Client Testimonials


"Working with SML, Inc. has greatly increased our records organization because of the ease of using the new records management system. The one-on-one training has also greatly benefited our personal knowledge of record management and retention schedules. The training we have received has been invaluable in the daily operations of the Office of the City Clerk and working with them has been a pleasure."
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Aimee Servedio, City Clerk
City of Madeira Beach

"SML, Incorporated consistently exhibits a wealth of knowledge, accuracy, integrity and high moral character in their job performance."
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Vicki Peterson Cannon 
Supervisor of Elections of Nassau County 
"What an awesome company!  Very professional, high integrity and excellent customer service."
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Sheree Bell 
St. Lucie County Growth Management

"SML, Inc. provided consultation to the St. Johns County Tax Collector’s office which increased office efficiency in proper retention, retrieval and disposal of eligible records, resulting in more effective customer service."
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Dennis Hollingsworth
St. Johns County Tax Collector
"SML, Inc. has been instrumental in the establishment of a records management plan for Escambia County BOCC that has brought our organization into the 21st century."
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Ruthie Miller, RMLO
Escambia County, BOCC

"Using SML Inc. our District very quickly and legally destroyed over 50 million pieces of paper and dramatically improved nearly every information management process we employ.  Our analysis discloses that for every dollar we've paid for their service, we've avoided over $15.11."
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Donna Woods, Operations Manager, RMLO
The District School Board of Collier County
“SML, Inc. has been extremely valuable to me, my office and the entire City compiling and implementing a comprehensive records management plan, including policies, procedures and training; which in less than a year has already helped us avoid costs, as well as successfully dealing with issues that otherwise would have been overwhelming.”
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Barbara Herrera, City Clerk
City of Doral, FL

“SML, Inc. has been a most respected records consultant to the City Clerk’s Office during my tenure both in Miami and in Coral Gables. During this time, they demonstrate a command of the industry and utilize a strategic approach designed to objectively measure and improve our organization’s ability to apply records and information management." 
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Walter Foeman, City Clerk 
City of Coral Gables, FL 
"The staff of SML, Inc. are very professional and friendly to work with.  They are knowledgeable about all facets of records management. This has been a wonderful experience with all departments cooperating to develop a city wide records program. The training provided to staff was exceptional and well-received!  I have recommended their services to other municipalities over the years.  The service provided to our organization has been invaluable."
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Tracy Ackroyd, City Clerk
City of Clermont, FL
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